Townsquare Interactive

With the right tools, you can systemize your billing to allow fast, convenient payments. In this article, we’ll explore how our CRM could be the answer to all your payment problems.

AI for small businesses can be very effective if you know which tools to use, how to use them, and what to automate throughout the process.

Running a towing company requires coordinating schedules, tracking customer information, and sending invoices—not easy tasks. This is where customer relationship management (CRM) software can help lift your business to new heights.

With customer interaction management (CIM), small businesses can engage with their customers across various touchpoints, from initial interest to conversion, retention, and loyalty.

CRM data represents the bedrock of any thriving business. So, it’s time to invest in a CRM database that will safely store and collect the information you need.

You know how hectic things can get if you’re a small business owner. When you only have a few employees, everyone wears multiple hats. You handle everything from sales to marketing to customer service and beyond. In the early days, with a handful of clients, it’s easy to organize things in a spreadsheet. But what h...

Whether you’re fitting pipes as a plumber, laying shingles as a roofer, or serving diners in your restaurant, reliable invoicing software for small businesses can transform how you handle your finances.

This article aims to bring clarity to the five most common email marketing challenges small-business owners face and how to address them.

Did you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to keep your customers coming back again and again. Whether you ru...

User-generated content is a powerful tool that small businesses in various sectors can leverage to their advantage — from HVAC, towing, plumbing, and roofing to law, medicine, and hospitality.